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![]() NOTE: If clearing the cache partition didn’t solve the problems, you can try factory resetting the phone instead. ![]() With the reboot option highlighted, press “ Power” to confirm and wait for the device to restart.After the cache is cleared, you will be prompted to “ Reboot system now”.Navigate the Recovery menu using the volume buttons, and highlight “ Wipe cache partition”.Once you see the Android System Recovery menu, release “ Volume Up” too.At the “ Alcatel” startup screen, release “ Power”. ![]()
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